Condition Grading Scale

Condition Grading Scale

We strive to provide accurate descriptions of all our Open Box & Refurbished items. Here’s a breakdown of our condition grades:

Visual Cue Key: 🟢 = Excellent, 🟡 = Good, 🟠 = Fair

1. New (🟢) – Sealed/Unopened

  • Description: Brand new item in original, sealed packaging. Never used or opened. Includes all original accessories and documentation.  Essentially retail-new condition.
  • Cosmetic Condition: Perfect - No visible imperfections.
  • Functional Condition: 100% functional – guaranteed to work as intended.
  • Packaging: Original, Sealed

2. Open Box - Like New (🟢)

  • Description: Item has been opened but shows no signs of use. May have been returned by a customer shortly after purchase. All original accessories and documentation are included.
  • Cosmetic Condition: Excellent – Minimal to no visible imperfections.  May have very minor cosmetic blemishes only noticeable upon close inspection.
  • Functional Condition: 100% functional – tested and guaranteed to work as intended.
  • Packaging: Original packaging may be slightly damaged or missing, but the item is fully protected.

3. Refurbished - Excellent (🟡)

  • Description: Professionally refurbished item that has been thoroughly inspected, cleaned, and tested. Any necessary repairs have been completed using quality parts.
  • Cosmetic Condition: Very Good – May show very minor signs of wear, such as faint scratches or scuffs, but overall looks excellent.
  • Functional Condition: 100% functional – fully tested and guaranteed to work as intended.
  • Packaging: Generic packaging (not necessarily original). All necessary accessories are included (may be generic replacements if originals aren't available).

4. Refurbished - Good (🟡)

  • Description: Professionally refurbished item that has been thoroughly inspected, cleaned, and tested. Any necessary repairs have been completed.
  • Cosmetic Condition: Good – May show moderate signs of wear, such as noticeable scratches, scuffs, or minor dents. These imperfections do not affect functionality.
  • Functional Condition: 100% functional – fully tested and guaranteed to work as intended.
  • Packaging: Generic packaging (not necessarily original). All necessary accessories are included (may be generic replacements if originals aren't available).

5. Refurbished - Fair (🟠)

  • Description: Professionally refurbished item that has been thoroughly inspected, cleaned, and tested. May have undergone significant repairs.
  • Cosmetic Condition: Fair – Will show noticeable signs of wear, including scratches, scuffs, dents, or other cosmetic imperfections. These imperfections do not affect functionality.
  • Functional Condition: 100% functional – fully tested and guaranteed to work as intended.
  • Packaging: Generic packaging (not necessarily original). All necessary accessories are included (may be generic replacements if originals aren't available).

Important Notes:

  • All Refurbished items come with a 90-days warranty.
  • Detailed photos of the actual item will be provided on the product page, highlighting any cosmetic imperfections.
  • We strive to accurately represent the condition of each item, but slight variations may occur.